How can we help you?
I have had a card stolen
Block your cards to invalidate any that have been stolen or lost.
I have had data about my card stolen
If cybercriminals have stolen or tried to steal information about any of your cards, get in touch with us now.
I need to contact the bank urgently.
You can get in touch with us any day and any time, on telephone lines:
More options
I cannot shop on the Internet
Make sure that the card you are using to purchase has the payment permit for purchasing online activated.
Activate nowI cannot shop abroad
You must activate the permit for your card to pay from abroad.
Activate nowI need to find a branch or ATM cash dispenser
If you need information on our branches or cash dispensers, click on the "Branches" option at the top left-hand side of our web page.
Look for your office nowI have not received my Digital Signature code
Make sure that you have a data connection or wifi for your mobile. When you have re-established the connection, you will receive the notification. Should you not receive this, access the Banco Sabadell app and go to Digital Signature in your profile for this to come up. If you receive the code by SMS, make sure that you have cover or repeat the process once more.