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Urgent assistance Help

How can we help you?

I have had a card stolen

Block your cards to invalidate any that have been stolen or lost.

I have had data about my card stolen

If cybercriminals have stolen or tried to steal information about any of your cards, get in touch with us now.

I need to contact the bank urgently.

You can get in touch with us any day and any time, on telephone lines:

+376 735 600


More options

I cannot shop on the Internet

Make sure that the card you are using to purchase has the payment permit for purchasing online activated.

Activate now

I cannot shop abroad

You must activate the permit for your card to pay from abroad.

Activate now

I need to find a branch or ATM cash dispenser

If you need information on our branches or cash dispensers, click on the "Branches" option at the top left-hand side of our web page.

Look for your office now

I have not received my Digital Signature code

Make sure that you have a data connection or wifi for your mobile. When you have re-established the connection, you will receive the notification. Should you not receive this, access the Banco Sabadell app and go to Digital Signature in your profile for this to come up. If you receive the code by SMS, make sure that you have cover or repeat the process once more.